Arai88 Terms and Conditions – Complete Guide for Malaysian Members

Welcome to arai88. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member") and arai88 ("Company", "we", "Platform"). By registering an account or using any services provided by arai88, you agree to be bound by all provisions contained in this document.

Arai88 operates as a digital entertainment platform providing online casino games, slot games, sports betting, live casino and a range of related services. All services are provided subject to the terms stated here and any additional policies that may be published from time to time.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy which together form the entire agreement between you and arai88.

To be eligible to register and use arai88 services, you must meet all of the following requirements:

• Aged at least 18 years of age at the time of registration and throughout the period of platform use.
• Have full legal capacity to enter into a binding agreement.
• Not a citizen or resident of any country or territory where access to online gambling services is prohibited or restricted by local law.
• Not currently declared bankrupt or undergoing a debt management process that prohibits gambling activity.
• Never been banned or restricted from any other online gambling platform due to fraud or misconduct.

Arai88 employs a rigorous Know Your Customer (KYC) process to verify the identity of all members. This process includes verification of identification documents, proof of address and, in some cases, proof of the payment method used.

Each individual is only permitted to hold one account only at arai88. Holding multiple accounts is a serious breach of these Terms and Conditions and may result in the closure of all related accounts and forfeiture of balances.

During registration, you are required to provide accurate, complete and truthful information. The details you must supply include:

• Full name as shown on your official identification document.
• A valid date of birth for age verification.
• An active and reachable email address.
• A valid mobile number registered in your name.
• Payment method details to be used for deposits and withdrawals.

Arai88 reserves the right to decline any registration application without providing a reason. The management's decision in such matters is final.

Arai88 supports a range of local payment methods including FPX, DuitNow QR, various e-wallets and other payment methods listed on the Deposit All payment methods are subject to the specified minimum and maximum limits.

Deposit: Funds deposited into your arai88 account are to be used for entertainment purposes on the platform only. The minimum deposit amount is as stated on the deposit page and may vary depending on the chosen payment method. All deposits are processed using 256-bit SSL encryption to ensure the security of your transactions.

Withdrawal: Withdrawal requests will be processed within the timeframe specified for the chosen payment method. Before the first withdrawal is processed, the KYC process must be fully completed. arai88 reserves the right to request additional supporting documents before approving any withdrawal.

• Withdrawals may only be made to the same payment method used for the original deposit.
• Arai88 does not cover any fees charged by third-party payment providers.
• Withdrawal requests that appear suspicious or do not meet the bonus rollover requirements will be placed on hold pending investigation.
• Minimum and maximum withdrawal limits are subject to the chosen payment method.

Arai88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, rebate bonuses and seasonal promotions. Each bonus is subject to the specific terms and eligibility criteria stated at the time the promotion is announced.

The general terms applicable to all arai88 bonuses are as follows:

• Rollover requirement: All bonuses must meet the specified rollover requirements before a withdrawal is permitted. Rollover requirements vary by bonus type.
• Validity period: Every bonus has a set validity period. Bonuses not used within that period will expire automatically.
• One account per bonus: Each promotion may only be claimed once per member, household or IP address.
• Eligible games: Some bonuses are only applicable to specific game categories. Please check the specific terms of each promotion.
• Wagering limits: While rollover requirements are being met, the maximum bet per round or wager may be subject to limits.

All games available on the arai88 platform are operated in accordance with the rules set by the respective game providers. Game outcomes are final and cannot be disputed except in cases of verifiable technical error.

The following are strictly prohibited when using the arai88 platform:

• Use of automation software, bots, or any tools designed to gain an unfair advantage.
• Manipulation of games through exploitation of known bugs or technical vulnerabilities.
• Player collusion to cheat the system in live games such as poker or Live Casino.
• Use of insider information or leaks to gain an unfair advantage in Sports Betting.
• Any form of money laundering through repeated deposit and withdrawal activity.

In the event of a technical issue or system disruption during gameplay, arai88 reserves the right to void the affected round and return the original bet to the member's account. Any winnings obtained during a technical disruption are considered void and will not be paid out.

You are solely responsible for keeping your account login information confidential, including your username and password. arai88 will not be liable for any losses arising from unauthorized access to your account due to your own negligence.

• Do not share your login information with anyone, including family members.
• Use a strong password that combines uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after each session, especially on shared devices.
• Contact our customer support team immediately if you suspect your account has been accessed without authorization.

Arai88 is committed to responsible gaming practices. We provide a range of tools to help members manage their gambling activity. You can set deposit limits, loss limits, session time limits and activate cool-off or self-exclusion options directly from your account settings.

If you feel that gambling is starting to have a negative impact on your life, please contact our support team or visit the Responsible Gaming for further information and assistance. Your health and well-being matter more than any gaming activity.

You may close your arai88 account at any time by contacting our customer support team. Before closure is processed, any valid balance in your account will be returned to you after deducting any bonuses that have not met the rollover requirements.

Arai88 reserves the right to close or suspend any member's account, with or without prior notice, under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Evidence or suspicion of fraud, money laundering, or other illegal activity.
• Providing false information during registration or the KYC process.
• Use of unauthorized software or cheating methods to influence game outcomes.
• Holding multiple accounts.

To the extent permitted by law, arai88 shall not be liable for any indirect, incidental, special or consequential losses arising from the use of our platform, including but not limited to loss of profits, loss of data or business interruption.

Arai88 makes no guarantee that the platform will operate without interruption or error at all times. Scheduled maintenance and emergency fixes may result in temporary disruptions that cannot be avoided.

Arai88 reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Material changes will be communicated to members via email or in-platform notification at least seven days before the changes take effect.

Continued use of the arai88 platform after any changes take effect constitutes acceptance of the amended terms. It is your responsibility to review this page periodically to ensure you are always aware of the latest version of our Terms and Conditions.

If you have any questions, concerns or complaints regarding these Terms and Conditions, the arai88 customer support team is available to assist you at any time.

You can reach us via:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Support Email: [email protected]
• Help Center: Visit the FAQ for answers to frequently asked questions.